Leola Fasteners Policies

Policies, Terms, & Conditions


Due to the volume of items we supply and to the constantly changing price structure, we have not included a price list with this catalog.  All prices are subject to change without notice.  All orders will be shipped at prices in effect at time of order receipt.


Accounts are net cash 30 days.  Accounts unpaid at expiration of 60 days from the date of invoice will be subject to a late payment charge of 1.5% per month of the total balance. Also, accounts unpaid after 60 days will be subject to C.O.D. shipments.


All goods delivered by our trucks or by our sales personnel are sold freight free and we bear the risk of loss in transit. All other goods are sold F.O.B. origin, freight prepaid and added, and the risk of loss is borne by the customer once we have delivered the goods to the carrier.

NOTE: $100 orders or less will be UPS freight collection.  All other orders exceeding $1500 will be shipped freight FREE.  We also ship or deliver FREE within a 50 mile radius of our facility, except on orders of less than $100.

Returned Goods

No material is to be returned to our warehouse without prior approval from us.  Credit or replacement will only be made if our investigation shows that goods are defective or were shipped in error. Only stocked items are eligible for return. No special or non-stock products or parts are eligible for return unless sent to the customer as the result of our error. Returned merchandise must be in resalable condition, in the original factory cartons. Credit will not be issued for that portion of the merchandise that is not considered resalable. Only full cartons may be returned. Merchandise will not be accepted for return after 90 days past the invoice date. Credit will not be issued for returns or price adjustments after 90 days from the invoice date.

Painted screw Policy

Leola Fasteners products are painted with two part polyurethane.  We will match any color.  Every product is subject to a minimum price charge* regardless of color or size.  The paint charge will be removed and regular painted pricing will be applied only after the minimum amount is met or exceeded.  Painted products should be ordered one to two weeks in advance of expected ship date.  Extra charges* will apply to any 24 hour and 48 hour service jobs.
*Subject to change (see Price Policy)


Cancellation will not be accepted on goods that are not regular stock items.  However, if we can return special purchased items to our supplier, we will accept cancellation.